Valais - with a powerful marketing, tracking and support tool

Valais - with a powerful marketing, tracking and support tool

shutterstock_198860918

Valais/Wallis Promotion is a cross-industry marketing organization that aims to awaken a longing for Valais. It inspires people to experience the region and its activities, to enjoy its local products and to live and work in Valais.

valais.ch

Challenges

The client used various tools for data management and for B2B and B2C communication. With the introduction of an e-commerce platform, the company needed a tool that would enable it to optimize customer service and introduce marketing automation.

Valais wanted a modern marketing tool with which all communication activities could be managed centrally.

The aim was to increase productivity, generate qualified leads for sales and offer prospects and customers the best possible experience.


Solutions

Hubspot CRM offers Valais a comprehensive solution for inbound marketing, sales and customer service.

Thanks to the ChiliDataHub, it is now possible to collect and centralize customer data and transaction information from the e-shop in real time. This enables the customer to harmonize all communication processes. Feratel, Braze and Alturos have also been integrated.

With this solution, Valais has a powerful marketing, tracking and support tool at its disposal.

shutterstock_2191056591

Laurie Morand

Valais / Wallis Promotion

Chili Digital has supported us very professionally since the launch of the platform with onboarding, data migration and constant support in the implementation of our various projects and optimisations of the tool. Roger and his team have been with us since 2020 and we greatly appreciate our collaboration and their work. They are very competent and solution-orientated.